FAQs
Do you do alterations from home or at a studio?
We do all alterations at our studio. We offer home fitting service as well.
Which Days are my pick up and delivery days?
Depending on where you live, your service days will either be Monday and Thursday or Tuesday and Friday.
- Whatever we pick up on Monday we return on Thursday.
- And, whatever we pick up on Thursday we return on Monday.
Alternatively,
- Whatever we pick up Tuesday we will return on Friday.
- And, whatever we pick up on Friday we return on Tuesday.
How do I make an appointment?
We recommend an appointment but walk-ins are also welcome.
Do you do rush alterations?
Yes, we do. It may incur a fee, depending on how much we have.
I Have an issue with my order. What do I do?
For minor quality issues, such as broken button or missed spot, please contact your store manager to resolve your issues. And, for more complicated issues please email fashioncleanersny@gmail.com